Posting dates: 5/18/2022 - 6/7/2022
All applicants must apply online

DALLAS AREA RAPID TRANSIT
JOB POSTING

(* indicates requisition 6861)

Job Title*:Schedule Analyst III  Pay Grade*:115 / Salary commensurate with
experience and education
 
Section*:Service Planning  Job Code:0003 
Division*:Headquarters  FLSA/EEO:Exempt/Professionals 
Department*:Service Planning & Scheduling    

GENERAL SUMMARY:
Under minimal supervision, leverages in-depth data analysis background to designs and prepares schedules necessary for the operation of bus and rail service of the DART system; analyzes traffic checks and running times for OTP; calculates vehicle miles and hours; divides work into run assignments; prepares schedule data and routing sheets; and, acts in Manager's absence. This role is quantitative, and the successful candidate must have demonstrable data analysis experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Leverages data analysis tools (e.g., Microsoft Excel, SQL, business intelligence, etc.) in the maintenance, research, analysis, and evaluation of bus schedules to improve on-time performance.
  2. Develops repeatable and scalable procedures for, and calculates miles and hours and applies to cost formulas to analyze existing and proposed service costs.
  3. Analyzes traffic check data with business intelligence and ETL (extract, transform, load) tools to evaluate existing service levels and run times and make appropriate adjustments to improve on-time performance.
  4. Under minimal supervision, maintains existing schedules and designs new service for assigned operating division.
  5. Ensures accuracy of scheduling information through comparative and historical data analysis.
  6. Performs ride, point, and trail checks in the field, confirms traffic checking reports and assumes familiarity with service.
  7. Projects appropriate run times and schedule coordination for new routes and completes run time simulations to confirm schedule. Maintains and utilizes data regarding priority transfer connections, school bell times, and employer shift times.
  8. Provides supervision, training, and development for section staff.
  9. Investigates and responds to customer complaints, Transportation Hotline calls and contacts from Field Supervisors regarding scheduling issues.
  10. Prepares schedule reports and documentation as required.
  11. Manages special projects and special studies of a complex nature.
  12. Meets regularly with Agency staffs and identifies appropriate scheduling adjustments. Conducts ongoing evaluation of scheduling efficiency on schedules within assigned division.
  13. Develops runcutting to meet the needs of the Agency and comply with current labor agreements.
  14. Demonstrates curiosity and willingness to delve into unfamiliar topics and learn new skills.
  15. Acts in managers absence.
  16. Performs other related duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

  1. Bachelors degree from an accredited college or university in business administration, data science, computer science, urban planning, or a related field.
  2. Five (5) years of data analysis work experience.
  3. Demonstrated ability to work both independently and as a part of a team.
  4. Ability to stay organized while balancing multiple projects and priorities simultaneously
  5. Excellent written and verbal communication skills, including demonstrated ability to communicate concisely and effectively.
  6. Interest in Bus Scheduling research and the ability to blend qualitative and quantitative analyses.
  7. Demonstrable experience in at least three of the following: SQL (Microsoft SQL Server, Oracle, MySQL, Sybase, PostgresSQL, DB2); Microsoft Excel Data Analysis Tools; ETL; Computer Science; Transit Information Systems (GIS, ESRI, Trapeze, TripMaster, Ecolane, TransCad, etc.); Data Modeling; Data Visualization (Tableau, Microsoft PowerBI, Qlik, etc.); Forecasting / Benefit-Cost Analysis; Big Data / Large Dataset Analysis; Urban Planning; Computerized Bus / Rail Scheduling
  8. Some knowledge and experience of runcutting and rostering operator assignments for Bus and Rail is preferred but not required.
  9. Advanced experience in creating, integrating, and presenting complex data concepts within a Microsoft PowerPoint presentation framework.
  10. Incumbents are subject to the federal testing regulations of safety-sensitive positions, including random drug and alcohol screens to operate DART non-revenue vehicles.

REPORTING RELATIONSHIP:
Reports to Sr Mgr Service Scheduling *

WORKING CONDITIONS:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Last Updated: 5/4/2022 doc_id=1097608018026
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