GENERAL SUMMARY:
Performs routine duties related to the training and recertification of rail operators, supervisors, maintenance, and contract personnel on rail operating rules, procedures and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Instructs, trains and certifies student operators, supervisors, maintenance and contract personnel on rail operating and safety rules, practices and procedures. Recertifies operating and maintenance personnel as dictated by departmental practices and policies to assure a prescribed level of proficiency in critical job responsibilities is maintained.
2. Instructs and certifies operators and supervisors on the functional operation of various processes and system elements including vehicle troubleshooting, operation of switches, local control panels, other wayside equipment, and etc.
3. Assists in the monitoring /evaluating performance and progress assessment of students operators during their training period. Identifies additional training needs when applicable.
4. Identifies additional training requirements when applicable.
5. Monitors the activities of line instructors.
6. Assists in the investigation of incidents and complaints involving student and new operators and counsels individuals when required.
7. Performs a variety of payroll management functions and other administrative duties including tracking operating times and development of various operating reports and statistics.
8. Acts in the capacity of the Rail Operations Supervisor II ? Training & Development during his/her absence.
9. Performs other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

1. Associate Degree in Business Administration, Transportation or related field.
2. Three (3) years experience, to include at least one (1) year as a rail operator and a minimum of (2) years working in positions requiring extensive customer service interactions or in a training environment.
3. Thorough knowledge and understanding of rail operating rules and procedures, basic rail operating principals and practices, vehicle troubleshooting processes and functional operation of applicable field equipment.
4. Ability to achieve a minimum passing score of 85% on certification and annual re-certification tests.
5. Strong written and verbal communication skills to effectively communicate in the English language with all levels, both inside and outside of DART.
6. Strong presentation skills with ability to present technical information in a clear and concise nature.
7. Analytical skills to identify solutions to problems of limited to moderate complexity.
8. Proficient using PC and various software applications.
9. Ability to demonstrate a fiduciary obligation to section, division, department, and DART in handling material and information of a confidential nature.
10. Must possess a valid Texas driver?s license; no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3) convictions of moving violations within the last thirty-six (36) consecutive months on driving record in order to operate DART non-revenue and revenue vehicles.
11. Must pass a Department of Transportation (DOT) medical examination prior to hire and periodically as a condition of continued employment.
12. Applicants and employees in this designated safety-sensitive position are subject to DOT/FTA regulations which include a DOT preemployment drug test and random drug and alcohol testing as a condition of continued employment.
13. Must be able to lift object weighing up to 15 pounds such as books, files, computer binders, or human resource materials.
14. Perform other duties as assigned.

WORKING CONDITIONS:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V