GENERAL SUMMARY:
Supervises and participates in counting, sorting, and preparing cash and fare revenue for daily bank deposits; prepares and maintains related records and reports, and performs duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Supervises personnel involved in revenue processing and ensures procedures and controls are correctly followed. Assist with correcting problems that require immediate actions and submitting reports to management.
2. Verifies the accuracy of cash counts and records of receipts; records amounts and prepares summaries of daily receipts; prepares bank deposit documents; prepares timely and accurate reports for revenue collected from TVMs and Bus Transportation Divisions.
3. Provides security over DART funds, section property, equipment, keys, and locks. Ensure all containers, bags, and pallets are marked and identified.
4. Maintain inventory for all revenue collection and processing equipment, including mobile bins, cashboxes, TVM hoppers, vaults, and money counting machines.
5. Reviews procedures and practices and recommend changes where appropriate to management. Provides personnel with instructions and on-the-job training as needed.
6. Assists with special projects and other directly related revenue activities as required. Interviews select, develop, train, evaluate, and counsel personnel according to established policies, procedures, and guidelines.
7. Establish, monitor, and enforce count room personnel performance metrics and ensure cash processing meets or exceeds established deposit timelines.
8. Report all security breaches to management.
9. Performs other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

1. Bachelors degree from an accredited college or university in Business Administration, Accounting, or related field.
2. Three (3) years progressively responsible revenue processing, cash/money transaction experience in a finance or cash handling related environment.
3. Proficient in using PC and software applications to include Windows, Word Processing, Outlook, Excel spreadsheets, and other various database applications relative to revenue reporting.
4. Valid Texas Class C Drivers License. No Driving While Intoxicated (DWI) conviction within the last 60 consecutive months; not more than one (1) on driving record. No more than three (3) moving violation convictions within the previous 36 months.
5. Ability to work irregular hours and to be available to work on short notice.
6. Pass background investigation and credit reference check to handle money.
7. Must be able to communicate effectively with the public, co-workers, supervisors orally, and managers to ensure efficient operations, promote safety, and respond to emergencies. Must also read and comprehend various work-related/required technical manuals, safety rules, and regulations.
8. Analytical skills to solve highly complex civil, mechanical, electrical, and technical problems.
9. Ability to analyze, interpret, research history and communicate reoccurring problems to prevent future issues or resolve complaints.
10. An applicable business acumen, providing analytic and creative skills to find solutions to interpersonal, technical, and administrative problems resulting in timely and accurate decisions both individually and at a team level.
11. Ability to manage and deal equitably and effectively with all races, nationalities, cultures, disabilities, ages, and genders.
12. Ability to change direction, handle multiple responsibilities and tasks regularly.
13. Ability to positively motivate individuals and teams to meet or exceed project expectations.
14. Provides current, direct, complete, and actionable positive and corrective direction to others.
15. Ability to be tolerant with people and processes. Listens and checks before acting.

WORKING CONDITIONS:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DARTs operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V