Posting dates: 12/30/2016 - 1/18/2017
All applicants must apply online

DALLAS AREA RAPID TRANSIT
JOB POSTING

(* indicates requisition 5168)

Job Title*:Director Org Effectiveness  Pay Grade*:S15/ Starting Salary: $83,277  
Section*:Human Capital Admin  Job Code:5906B 
Division*:Headquarters  FLSA/EEO:Exempt/Official Administrators 
Department*:Human Resources    

GENERAL SUMMARY:
The Director of Organizational Effectiveness directs the overall support of the development of a learning culture. This position establishes practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the ongoing development of a superior workforce. ESSENTIAL DUTIES AND RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Directs and oversees the development of Human Capital department training goals and objectives.
  2. Directs the implementation of Human Capital training programs through Human Capital leaders and staff.
  3. Directs the development and administration of Human Capital training programs, procedures, Standard Operating Procedures and guidelines to align the workforce with the goals, values and culture of the Agencys learning and engagement initiatives.
  4. Conducts a continuing study of Human Capital learning and development policies, programs, and best practices and keeps management informed of new developments.
  5. Establishes departmental measurements that support the accomplishment of the Agencys strategic goals.
  6. Encourages and supports the ongoing development of the Agencys training initiatives, such as, and including, Five Star Customer Service
  7. Oversees the development and implementation of an enhanced performance management system and processes that include goal writing, performance feedback and coaching, development plans and performance reviews.
  8. Oversees the in-house employee training system that addresses agency training needs including: needs assessment, management development and the measurement of training impact.
  9. Oversees the succession planning through Management assessment and development programs.
  10. Oversees the development of annual training plan budget and monitors annual training budget to include management training programs conducted by external vendors.
  11. Provides implementation and interpretation of management survey tools and assessing and improving employee satisfaction through engagement initiatives.
  12. Performs other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

  1. Bachelors degree from an accredited college or university in Business Administration with an emphasis in Human Resources, Industrial Psychology, Organizational Behavior or related field.
  2. Ten (10) years of progressive organizational planning and development experience as a Human Capital management level position to include five (5) years supervising a professional staff.
  3. Demonstrated ability to cooperate and collaborate with a matrix training organization in division operations.
  4. Demonstrated ability to serve as a successful partner with division training organizations.
  5. Proven experience in the advocacy and application of organizational culture and values at all levels.
  6. Working knowledge of basic office software programs; previous experience with a Human Resource Information System.
  7. Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  8. Ability to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect.
  9. Ability to step up to conflicts, seeing them as opportunities. Reads situations quickly. Good at focused listening. Can hammer out tough agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.
  10. Ability to blend people into teams when needed. Creates strong morale and spirit in his/her team. Shares wins and successes. Fosters open dialogue. Lets people finish and be responsible for their work. Defines success in terms of the whole team. Creates a feeling of belonging in the team.
  11. Ability to provide challenging and stretching tasks and assignments. Holds frequent development discussions. Is aware of career goals for each direct report. Constructs compelling development plans and executes them. Is a people builder.
  12. Ability to accurately scope out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results.
  13. Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.

REPORTING RELATIONSHIP:
Reports to AVP DIVERSITY & LABOR *

WORKING CONDITIONS:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Last Updated: 12/15/2016 doc_id=1097608011608
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